Frequently Asked Questions

We are open Monday - Friday 8:30 am - 6:30 pm and Saturday 8:30 am - 1:00 pm. We are closed on Sundays.

Yes, our emergency number is 812.875.3609.

We deliver prescriptions in Linton between 3:00PM and 6:00PM for all prescriptions called in by 1:00PM. Any prescription called in after 1:00PM will be delivered the next day.

We deliver to Linton Monday through Friday and Jasonville Monday, Wednesday and Friday.

No

We pride ourselves on trying to fill your prescription as efficiently as possible. Usual wait time is no longer than five to ten minutes. We do request that if you drop off prescriptions in the drive thru, that you come back at least fifteen to twenty minutes later.

Yes. Our drive-thru is open from 8:30 AM to 6:30 PM Monday through Friday and from 8:30 AM to 1:00 PM on Saturday.

We offer a limited compounding service.

We try to continually carry the same brands of generic drugs, however, sometimes we are at the mercy of our wholesaler. If they do not have the brand that we have been carrying, we may have to use a different brand.

Linton Family Pharmacy accepts major credit cards from Visa, MasterCard, Discover and American Express, in addition to personal checks and cash.

Linton Family Pharmacy accepts Medicaid, all Medicare prescription plans, and most other major insurance plans. If our pharmacy does not currently have a contract for your insurance plan, our team will explore acquiring of a contract from your company.

Most prescription plans have a set percentage they pay on prescriptions. Some plans do have deductibles that have to be satisfied before they will pay anything on prescriptions.

Some insurance companies will cover a ninety-day supply. In order for us to try to fill a ninety-day supply, we must have a prescription from your doctor written for ninety days at a time.

Most prescription plans have a co-pay. Co-pays for most plans are based on a drug tier that is set by the insurance company. Medicaid plans usually have a set co-pay depending on which program you are enrolled in. The Medicare drug plans have co-pays based on your income and the plan that you are enrolled in.

We try to fill prescriptions with the cost-saving generic drug whenever possible unless patients specifically ask us to fill it with the name brand.

Most private insurance companies will let you have your prescriptions filled with the name brand, but they may charge you a higher co-pay or they will charge you the difference between the cost of the name brand and the cost of the generic.

No, Medicare does not cover any items used in the bathroom.

Yes, on a rent-to-own schedule. They pay a rental fee for ten consecutive months. During the ten months you are given an option to own the wheelchair or to continue to rent.

Yes and No. Medicare will partially cover the cost of the seat lift mechanism only. They do not cover the cost of the chair.

In order to file a claim with Medicare, Medicaid or another insurance company, we must have a prescription from your physician. Some items require prior authorization. We will work with your physician to obtain any additional paperwork required. Under most circumstances, you should be able to have the requested equipment the same day. If we do not have the item in stock, we will order it for you.

Medicare covers glucose monitors, test strips, lancet devices, lancets and control solutions for maintenance of monitors for both insulin dependent and non-insulin dependent diabetics.

Yes. Effective July 1, 1998, Medicare covers diabetic supplies for insulin and non-insulin dependent diabetics.

Medicare does not cover syringes, insulin, or alcohol swabs for diabetics. Insulin is covered for patients who have an insulin pump.

Medicare will cover colostomy, ileostomy and urinary ostomy supplies. Medicare will cover the amount of supplies that your doctor states that you need based on your condition. Medicare will also cover urological supplies for permanent urinary incontinence or urinary retention. Permanent is considered to not be reversed within three months.

Medicare will cover a mastectomy form every two years for a patient that has had a mastectomy. Medicare will also cover mastectomy bras for these patients every year.

Medicare will cover Enteral nutrition if the patient is unable to digest or carry food to the small bowel to maintain weight and strength. A Certificate of Medical Necessity is required for Medicare to cover this service.

Surgical dressings are covered for surgical wounds, wounds that require surgical repair, wounds that require a routine cleaning, and for severe bed sores or ulcers. There are also additional guidelines for some dressings.

Medicare helps pay for wheelchairs used in the home if it is determined to be medically necessary. Under Medicare guidelines a patient has to be bed or chair bound without the use of a wheelchair before Medicare will help pay for one.

No. Medicare does not cover wheelchair ramps.

No. Medicare does not cover adult diapers.

Medicare only covers a blood pressure monitor if the person with Medicare is receiving home dialysis.

No. Medicare does not cover surgical stockings.

No. Medicare does not help pay for bathroom supplies.

After your deductible is met, you are responsible for a 20% co-pay. The deductible for 2006 was $124.00.

No. Medicare has a set dollar amount they will pay for the things that they have approved for coverage. This list is called the Medicare Fee Schedule. All providers have to accept the limits that Medicare has set forth in this schedule.

Cherokee/Rockers, Landau, Peaches, Barco, White Swan and Dickies and more!

Signing up for the uniform club is simple. All you have to do is fill out an in-store informational form or contact delora@lintonrx.com. Upon receipt, you will be issued a membership card. As a member, you may also receive via mail various offers and coupons exclusive to club members.

There is no cost. Club membership is absolutely free.

It is good for one year from the sign up date. To renew you just have to come in and sign up again.

Yes, we can special-order uniforms. However, we do require a 25% deposit to do so.

If you decide you don't want the ordered item the 25% deposit goes for a re-stocking fee.

As long as the item is in stock, it usually takes five to ten business days.

If the item is not in stock usually the company will let us know and will give us an expected ship date. If, for instance, the item takes too long or is a discontinued item we will then reimburse you your 25% deposit.